This Privacy Policy explains how personal information is collected, used and retained when you visit or place an order through www.decorumly.com.
1. Data Controller
For the personal data collected and used through this website for our own purposes, Decorumly is the data controller.
We process personal data in accordance with applicable UK data protection requirements and relevant European data protection requirements.
2. Information We Collect
Depending on how you use our website, we may collect:
- Name
- Email address
- Telephone number
- Billing and delivery address
- Order and transaction information
- Payment-related information required to process an order
- Information provided when contacting us
- Website usage and Cookie information
We only collect information that is relevant to the purposes for which it is used.
3. How We Use Personal Data
Personal data may be used to:
- Process and administer orders
- Process payments
- Provide order-related communications
- Respond to enquiries
- Maintain customer and transaction records
- Operate and improve the website
- Meet applicable legal and regulatory obligations
- Protect the legitimate interests of the business where permitted by applicable law
Personal data will not be used for unrelated purposes without an appropriate lawful basis.
4. Payment Processing
Payments made through the website are processed by Stripe.
Depending on the relevant processing activity, Stripe may act as a data processor on our behalf when processing payment information in accordance with our instructions. Stripe may also act as an independent data controller for certain processing activities required for its own legal, regulatory, fraud-prevention and service-related purposes.
Information provided during a payment may include details such as your name, email address, billing or delivery information, transaction details and payment method information required to complete the transaction.
Stripe’s processing of personal data is governed by its applicable privacy documentation and contractual arrangements. Further information is available in Stripe’s Privacy Policy and Privacy Centre.
5. Lawful Bases
Depending on the circumstances, we process personal data on one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Consent, where consent is required
Where processing is based on consent, consent may be withdrawn at any time. Withdrawal does not affect processing that took place before withdrawal.
6. Cookies
Our website uses Cookies and similar technologies.
Essential Cookies may be used where required for website functions or services requested by you.
Non-essential Cookies are only used after you click “Accept” on our Cookie banner to indicate your consent.
Further information about Cookie categories and retention periods is provided in our separate Cookie Policy.
7. Data Retention
We retain personal data only for as long as it is reasonably required for the purpose for which it was collected, taking account of applicable legal, accounting, contractual and business requirements.
Our standard retention periods are:
Order and transaction records: generally up to 7 years from the relevant transaction or the end of the relevant business relationship, where required for accounting, tax, legal or record-keeping purposes.
Customer service correspondence: generally up to 24 months after the matter has been resolved, unless a longer period is required for an ongoing matter or legal obligation.
Account or customer information: while the account or customer relationship remains active and, where appropriate, for up to 24 months after the relationship ends.
Cookie consent records: generally up to 6 months, where retained to record and manage Cookie preferences.
Website analytics information: generally up to 6 months, where applicable and subject to the relevant Cookie consent.
Where information is no longer required, it will be deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
UK data protection law does not establish one universal retention period for all categories of personal data. Retention periods are therefore determined according to the purpose, legal requirements and necessity of the relevant information.
8. Sharing Personal Data
Personal data may be shared where necessary with service providers that support website operation, payment processing, order administration, communications, hosting or other functions required to operate the website.
Where a third party processes personal data on our behalf, appropriate contractual arrangements and applicable data protection requirements will apply.
Payment-related information is processed by Stripe as described in this Policy.
9. International Data Transfers
Where personal data is transferred outside the UK or European Economic Area, appropriate safeguards will be applied where required by applicable data protection law.
These may include an adequacy decision or appropriate contractual safeguards, depending on the circumstances of the transfer.
10. Your Data Protection Rights
Subject to applicable legal conditions, you may have rights including:
- Access to your personal data
- Correction of inaccurate or incomplete information
- Erasure of personal data
- Restriction of processing
- Objection to certain processing
- Data portability where applicable
- Withdrawal of consent where processing is based on consent
Requests concerning personal data may be made using the contact details below.
11. Data Accuracy
We take reasonable steps to keep personal information accurate and relevant for the purposes for which it is used.
If you believe that information held about you is inaccurate or incomplete, you may contact us to request an update.
12. Policy Updates
This Privacy Policy may be updated when our processing activities, website functions or applicable legal requirements change.
The latest version will be published on this page together with its effective date.
13. Contact Information
Registered Company Name:
[Registered Company Name]
Brand:
Decorumly
Website:
www.decorumly.com
Email:
content@decorumly.com
Address:
[ ]
Telephone:
[ ]
Warehouse Address:
[ ]